This guide will walk you through the steps required to install an eSIM on an Android phone.
The screenshots below were taken using a Samsung Galaxy S21 running the latest available version of Android at the time, Android 13. The appearance and settings on your phone may differ slightly from those shown in the guide.
This guide covers two installation options: "installation using a QR code" or "manual installation".
Before you begin installing the eSIM, make sure you meet the following requirements:
- strong internet connection – e.g. Wi-Fi or a good 4G/5G connection
- phone that supports eSIM installation – if you are not sure, check here
- phone not locked by the carrier – if you are not sure whether your phone is carrier-locked
*Don't forget to enable "Data Roaming" after installing the eSIM!
Installing an eSIM using a QR code
Step 1
Scan the QR code. There are two ways to scan the QR code:
Method 1
1.1) Open the camera > Point your phone at the QR code in the attachment of the order email > Tap "Add plan to phone"
Method 2
1.2) Go to Settings > Connections > SIM Manager > Add eSIM
Then select "Scan QR code from provider" > Scan the QR code
Step 2
When prompted to add the eSIM, tap "Add" > Wait up to 10 minutes for the eSIM to install > tap "Done"
Step 3 – Configure your eSIM
3.1) Leave "Calls" and "Messages" set to your main primary SIM that was already on the phone
3.2) Tap "Mobile data" > Select eSIM > Tap "Switch"
Step 4 – Make sure Data Roaming is active
Go to "Settings" > Connections > Mobile networks > Check that "Data roaming" is enabled.
